GENERAL TERMS AND CONDITIONS OF PURCHASE AND USE
Who we are
Our website address is: https://evolarafashion.com.
www.evolarafashion.com (“Website”) is owned and operated by Evolara Fashion (“Himanshu Sojitra”).
We urge the Users to read the Conditions and our Privacy Policy carefully before using this website. When using this website or placing an order on it, the User is bound by these Conditions and our Data Protection Policies.
Eligibility
The user should have completed 18 years of age and be competent to enter into a contract under Indian contract law. If the User is under 18 years of age and intends to avail of the services of the Website, should do so through their legal guardian following applicable laws.
If the User is using the Website on behalf of any corporation, company, institution, association or other entity, the User should be authorized by such corporation, company, institution, association or other entity to use and access the Website. Evolara Fashion reserves the right to refuse access to use the services offered at the Website to new Users or to terminate access granted to existing Users at any time without any reason for doing so.
User Account
User may be required to register and set up an account (“Account”) for using the Website by furnishing all relevant information relating to the User, as sought on the Website. The user shall be solely responsible for the confidentiality of its User ID and Password. User shall be solely responsible for the accuracy and correctness of all such details/information given by User during registration. If Evolara Fashion has a reason to doubt the correctness of any details/information furnished by User or in case any information furnished by User is found incorrect, false or misleading then the Company shall be entitled to cancel or suspend the registration of User permanently or for such period as Evolara Fashion deems fit. The relevant information or personal details that the User provides Evolara Fashion shall be processed following the Data Protection Policies. When the User uses this Website, the User agrees to the processing of the information and details and the User states that all information and details provided are true and correspond to reality. The User can create one Account only and it is not permitted to transfer or interchange such Account to any other person.
Delivery
In case you have received an order delivery confirmation, but that order is not delivered, please raise that complaint within 48 hours.
For International buyers, orders are shipped and delivered through registered international courier companies and/or International speed post only. For domestic buyers, orders are shipped through registered domestic courier companies and /or speed post only. Orders are shipped within 0-7 days or as per the delivery date agreed at the time of order confirmation and delivery of the shipment is subject to Courier Company/post office norms. Evolara Fashion is not liable for any delay in delivery by the courier company / postal authorities and only guarantees to hand over the consignment to the courier company or postal authorities within 0-7 days from the date of the order and payment or as per the delivery date agreed at the time of order confirmation. Delivery of all orders will be to the address provided by the buyer. Delivery of our services will be confirmed on your mail ID as specified during registration. For any issues in utilizing our services, you may contact our helpdesk at 7600029251 or 7600375600 or help@evolarafashion.com
Refund Policy
Return of Defective Products Returns of damaged & defective or other products eligible for return are accepted as under:
If you receive a damaged or defective product or the package delivered is missing one or more products or accessories and eligible for return as described by the Return Policy. You are required to contact the Customer Care Team through any of the below-mentioned channels as per the Returns Policy.
Upon receipt of your return request, we will verify the authenticity and nature of the request and if the request is valid, we will arrange for the product to be picked up by the assigned logistic service provider and your refund will be processed upon receipt and quality. Inspection of the returned product. It may take a minimum of 4 to 6 business days to process your request for return of products. You will receive an email or SMS notification on your email address or the mobile number provided to us.
Upon receipt of the returned product by us and successful completion of the quality check, you will receive an email or SMS confirmation at the email address or mobile number provided to us. If a defect or damage is confirmed on the returned products, we will give you a complete refund. The refund will always be paid using the same payment means you used to pay for your purchase.
Viruses, Piracy and Other Computer Attacks
The User must not make undue use of this Website by intentionally introducing viruses, worms, logic bombs or any other software or technologically damaging or harmful material. The User shall not attempt to make unauthorised access to this Website, the server on which the site is hosted or any server, computer or database related to our Website. The User undertakes not to attack this website through any attack of denial of service or an attack of distributed denial of service. Failure to comply with this Clause shall be considered an infraction as defined under the applicable regulations. We will report any failure to comply with this regulation to the corresponding authorities and we will co-operate with them to determine the identity of the attacker. Likewise, in the event of failure to comply with this Clause, authorisation to use this Website shall be suspended immediately. We shall not be held liable for any damage or harm resulting from a denial of service attack, virus or any other software or technologically damaging or harmful material that may affect the User’s computer, IT equipment, data or materials as a result of using this website or downloading content from the same or those to which this site redirects the User.
Links from our Website
If our website contains links to other websites and third-party materials, said links are provided for information purposes only and we have no control whatever over the content of those websites or materials. Accordingly, we shall not accept any liability for any damage or harm deriving from their use.
Grievance, Comments, Feedback and Suggestions
Name – Himanshu Sojitra
Email Address – himanshusojitra7@gmail.com
Contact No. – +91 78028 95773